Privacy policy

PROTECTING YOUR PRIVACY IS VERY IMPORTANT TO US

Thank you for visiting our website and for your interest in our company, products and our website. The protection of your personal sphere when using our website is of great concern to us. Therefore, we act in compliance with the applicable statutory provisions for the protection of personal data and data security, particularly with regard to the telecommunications media and the German Data Protection Act. From the following information, you will learn for which websites the Privacy Policy applies, which data we collect and use, what rights you have of access to personal data, etc.

APPLICATION AREA

This data protection declaration applies to the use of the data provided by X GLOO GmbH & Co. KG (hereinafter referred to as X GLOO) (hereinafter referred to as X GLOO websites). This data protection declaration does not apply to the websites of other service providers to which X GLOO websites merely refer via a link.

RESPONSIBLE BODY

In line with article 4 No. 7 of the DSGVO (General Data Protection Regulation), the responsible party for the data protection laws valid in the member states of the European Union and other regulations with provisions of a data protective nature is:

X GLOO GmbH & Co. KG
Windeckstr. 4
83250 Marquartstein
GERMANY

TELEPHONE 0049 (0)8641 6948-10
FAX 0049 8641 69 48 12
e-mail info@xgloo.com

For more details please refer to our imprint.

External data protection officer for X GLOO GmbH & Co.KG:

activeMind AG
Potsdamer Str. 3
80802 Munich
datenschutz@xgloo.com


RIGHTS OF PERSONS AFFECTED 

(1) You have the following rights with regard to our processing of your personal data:

· the right to obtain information
· the right to correction and deletion
· the right to limit processing
· the right to object to processing
· the right to data transferability

(2) You also have the right to lodge a complaint against us at a data protection supervisory authority regarding our processing of your personal data.

COLLECTION OF GENERAL INFORMATION

When you access our website, general information is collected. This information (server log files) includes for example the type of web browser, the operating system used, the domain name of your internet service providers and similar. This is exclusively information which does not allow you to be identified. This information is technically necessary to be able to correctly deliver content from websites requested by you and must mandatorily appear when you use the internet. We statistically evaluate this kind of anonymous information to optimize our online presence and the technology behind it.
The objective is our legitimate interest in data processing. The legal basis for the collection and temporary saving of the aforementioned data and the log files is article 6 section 1 P. 1 lit. f) DSGVO.
This data which is provided for our website is deleted when the respective session has ended. The data in log files is deleted at the latest after 30 days. Your data will only be stored after this time if we have deleted or alienated your IP address and consequently can no longer assign the data to you. The collection of this data which is provided for our website and the saving of this data in log files are mandatory for the operation of our website. There is no option of appeal.

SSL ENCRYPTION

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

NEWSLETTER

When you sign up for our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

"For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the ""Double Opt-In"" procedure.
For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Similarly, the changes to your data stored with MailChimp will be logged."

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.
This data will be deleted as soon as it is no longer required to fulfil these objectives. We therefore save your above-mentioned data for the period when you subscribe to the newsletter. After you have cancelled the newsletter we only save the aforementioned data anonymously for purely statistical purposes.

USE OF "MailChimp"

The newsletter is distributed via "MailChimp", a newsletter shipping platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA.

The e-mail addresses of our Newsletter recipients, as well as their other information described in these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the shipping and the presentation of the newsletter or for economic purposes, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.

We trust on the reliability, and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and is committed to complying with EU data protection requirements. Furthermore, we have concluded a data processing agreement with MailChimp. This is a contract in which MailChimp pledges to protect the data of our users, to process it in accordance with its privacy policy on our behalf and, in particular, not to disclose it to third parties. The privacy policy of MailChimp can be viewed here.

There are cases in which we direct the newsletter recipients to the MailChimp websites. For example, Our newsletters contain a link that allows newsletter recipients to retrieve newsletters online (for example, in the case of display problems in the e-mail program). Furthermore, newsletter recipients can store their data, such as correct the e-mail address later. Similarly, the privacy policy of MailChimp is only available on their page.

In accordance with the provisions of the Data Protection Regulation (DSGVO), which will apply from 25 May 2018, we inform you that the consents to the sending of e-mail addresses on the basis of Art. 6 para. 1 lit. a, 7 DSGVO and § 7 (2) no. 3 and (3) UWG. The use of the mail service provider MailChimp, carrying out the statistical surveys and analyzes as well as logging the registration process, are based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f DSGVO. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of our users.

CONTACT FORM

(1) When you contact us by email your personal data transferred to us in your email are saved. We also provide a contact form on our website which you can use to contact us. In the process the data you enter in the input screen are transferred to us and saved. Mandatory information, including name or email address, are marked accordingly. We also collect your IP address and the time of dispatch. The data are used exclusively to answer your questions. We do not transfer the data to a third party unless we use a named third party provider to supply the contact function.

(2) The processing of this personal data is exclusively for processing your requests. The processing of additional personal data, which arises from the use of the contact form on our website, is to avoid fraud and to ensure the security of our information technical systems. The objective here is our legitimate interest in the processing of your personal data. Provided you have granted us your consent, the legal basis for the processing of this data is article 6 section 1 lit. a) DSGVO. In addition the legal basis for the processing of this data, in particular in the case that you have transferred the data to us by email, is article 6 section 1 lit. f) DSGVO. If you focus on the conclusion of a contract in your email, article 6 section 1 lit. b) DSGVO represents an additional legal basis.

(3) The data shall be deleted as soon as we have conclusively processed your requests. Any personal data that is additionally collected from the contact form is deleted at the latest after a period of seven days.

(4) You can revoke the consent you have given for processing your personal data at any time. If you have contacted us by email you can object to the saving of your personal data at any time. Please note that in this case your request cannot be processed further. You can state the cancellation or objection by sending an email to us under the email address given in the imprint.


DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

According to article 6 section 1 lit. b DSGVO, personal data are also collected and processed when you provide us with this information for the purposes of executing a contract or opening a customer account. It is evident from the respective entry forms which data are collected. It is possible to delete your customer account at any time; this can be done by sending a message to the above-mentioned address for the responsible party. We save and use the data you give us for processing your contract. After the contract has been concluded in full or on deletion of your customer account your data are blocked in compliance with the tax and commercial retention periods and deleted after expiration of these deadlines, unless you have expressly consented to the further use of your data or we have reserved another legal use of data, of which we shall inform you accordingly below.

DATA TRANSFER IN CONNECTION WITH THE EXECUTION OF CONTRACTS

We work with service providers to process your order, such as shipping and payment service providers, who support us completely or in part when executing closed contracts. We also reserve the right to forward the data to our retailers for further processing. Certain personal data are transferred to these service providers as stated in the following information.
The personal data that we collect are forwarded to the transport company commissioned with delivery as part of contract processing, provided it is necessary for delivery of the products. We forward your payment data to the assigned credit institute as part of the payment process, provided it is necessary for the payment process. If we use payment service providers, we will inform you explicitly hereinafter. The legal basis for the forwarding of data is article 6 section 1 lit. b DSGVO.


USE OF COOKIES

Cookies are used on our websites at different points. You can prevent the saving of cookies by using the respective setting of your browser software; however we would point out that in this case you will not be able to use all functions of this website in full. Before we place these cookies on your browser, we will notify you using a banner and you have to first provide your consent. This consent is valid for 30 days or shorter, should you delete the cookie before your consent has elapsed.

Cookies are used /saved
– for saving your language settings
– for saving and testing the technical possibilities of your browser
– for saving your consent to save cookies
– by Google when using Google Analytics, Google Maps, Google Adwords
– by Vimeo to analyse and control the Video-Player
– by Instagram for analysis purposes
– by Youtube to analyse and control the Video-Player

The use of cookies and the possibility of different Opt-Outs or subsequent rejection of cookies are covered in detail in the following sections.


USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service from Google Inc. („Google“). Use is based on article 6 section 1 P. 1 lit. f. DSGVO. Google Analytics uses so-called „Cookies“, text files that are saved on your computer and that make it possible to analyse your use of the website. The information that is generated by the cookie on your use of the website such as

- browser type/version,
- operating system used,
- referrer URL (the last visited website),
- host name of the accessing computer (IP address),
- time of the server request,

are generally transferred to a Google server in the USA and saved there. The IP address transferred by your browser as part of Google Analytics is not merged with other data from Google. We have also added the code „anonymizeIP“ on this website Google Analytics. This guarantees the masking of your IP address, to ensure that all data are collected anonymously. The full IP address is only transferred to a Google server in the USA in exceptional cases and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services linked to website use and internet use to the website operator. You can prevent the saving of cookies by using the respective setting on your browser software; however we would like to point out thatin this case you may not be able to use all functions of this website in full.

You can also prevent Google fromcollecting the data generated by the cookie with regard to your use of the website (incl. your IP address) and the processing of this data by Google, by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, in particular in the case of browsers on mobile end devices, you can also prevent collection by Google Analytics, by clicking on this link: deactivate Google Analytics

An opt-out cookie is in place, which prevents the future collection of your data when visiting this website. The opt-out cookie only applies in this browser and only for our website and is deposited on your device. If you delete the cookies in this browser, you have to set the opt-out cookie again.

We also use Google Analytics to evaluate data from double-click cookies and also AdWords for statistical purposes. If you do not want this, you can deactivate it using the ad preference manager (http://www.google.com/settings/ads/onweb/?hl=de).

For more information on data protection in connection with Google Analytics go to Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=de).

USE OF GOOGLE ADWORDS

Our website uses Google Conversion Tracking. If you accessed our website via an ad placed by Google, Google Adwords shall place a cookie on your computer. The cookie for Conversion Tracking is placed when a user clicks on an ad placed by Google. These cookies become invalid after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet elapsed, we and Google can recognize that the user clicked on the ad and was forwarded to this page. Every Google AdWords customer receives a different cookie. Therefore cookies cannot be traced via the AdWords customer websites. The information collected using the Conversion cookies are for the generation of Conversion statistics for AdWords customers, who have opted for Conversion Tracking. The customers find out the total number of users, who have clicked on the ad and have been forwarded to a page with a Conversion Tracking tag. However you do not receive any information that would allow the user to be personally identified.

If you do not want to take part in Tracking, you can refuse the placement of the necessary cookie – for example using the browser setting, which in general deactivates automatic placement of cookies, or set your browser in such a way that cookies are blocked from the domain „googleleadservices.com“.

Please note that you may not delete the opt-out cookies, unless you want your measurement data recorded. If you have deleted all your cookies in the browser, you have to set the respective opt-out cookie again.

USE OF STATIC SOCIAL MEDIA LINKS ON THE WEBSITE

We also use static links to our social media presence on our website, in particular Facebook, Instagram and YouTube. This involves the use of Buttons that are linked to static links. By clicking the applicable Button you access only our site in the respective social network. There is no possibility to share the content or transfer personal data on the respective social network.

USE OF YOUTUBE

We embed Youtube videos on several of our websites. The operator of the applicable plugin is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page with the YouTube plugin, a connection to Youtube servers is produced. In the process Youtube is informed what pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surf behaviour to your personal behaviour. You can prevent this by logging out of your Youtube account beforehand.
If a Youtube video is started, the provider uses cookies to collect information on the user behaviour.
If you have deactivated the saving of cookies for the Google-Ad programme, there will also be no cookies presence when watching Youtube videos. However, Youtube also places non-personal user data in other cookies. If you wish to prevent this, you have to block the saving of cookies in the browser.
More information on data protection in „Youtube“ can be found in the data protection statement from the provider at: https://www.google.de/intl/de/policies/privacy/

USE OF SCRIPT LIBRARIES (GOOGLE WEBFONTS)

To present ourcontents correctly and in an appealing designin a cross browser compatible form, we use script libraries and font libraries on this website such as e.g. Google Webfonts (https://www.google.com/webfonts/). Google Web fonts are transferred in the cache of your browser to avoid multiple downloading. If the browser does not support the Google Web fonts or prevents access, contents are shown in a standard font.
Accessing script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – however at present also unclear whether and for what reason, as applicable – that operators collect data from the respective libraries.
You can find the data protection regulation for the library operator Google here: https://www.google.com/policies/privacy/

YOUR RIGHTS TO INFORMATION, CORRECTION, BLOCKING, DELETION AND OBJECTION

You have the right to receive information on your personal data that we have saved at any time. You also have the right to correct, block or, with the exception of the stipulated data saving for business transactions, delete your personal data. Please consult our data protection officer. Contact data is listed at the end.
To enable the blocking of data at any time, the data must be kept in a lock file for control purposes. You can also request the deletion of data, provided there is no legal obligation to store it. It there is no such obligation, we will block your data on your request.
You can make changes or revoke consent by informing us accordingly with effect for the future.

CHANGE IN OUR DATA PROTECTION REGULATIONS

We retain the right to adapt this data protection statement occasionally, to ensure that it consistently complies with the current legal requirements to implement changes in our services into the data protection statement, e.g. when introducing new services. The new data protection statement applies then when you revisit.


HELPDESK AT X GLOO GMBH & CO. KG

If you want to make a claim regarding your right of access to personal data, or have questions regarding this Privacy Policy or web privacy rules, please contact:

E-Mail datenschutz@xgloo.com

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