FAQ - Frequently asked questions

Here you will find answers to frequently asked questions. If you have any further questions, please do not hesitate to contact us by phone Tel.: +49 8641 6948-10

Purchase tents from X GLOO

It depends on the size of the order, the desired design, and the preferred print style. Unprinted tents in standard colours are available immediately from the warehouse and can be delivered to you in a few days after receipt of order. If your logo, lettering, etc. is to be applied to the tent using thermal transfer printing, the time span from approval your design to dispatch is approx. 2 weeks. For an individualised design of the X GLOO Tent - i.e. full-surface printing by means of digital printing - the production time from your approval is up to 4 weeks. For all variations (stock items, thermal transfer printing and digital printing), the delivery time to the desired delivery location will be added. When shipping from the production site to delivery addresses in Germany, the UPS standard shipping takes about 5 working days, to other European countries 5 - 7 days. For delivery dates outside the EU, please ask your dealer or our Customer Service separately. In addition, we offer an express shipping option, which reduces delivery times within Germany to 1 day and within Europe to 1-3 days.