FAQ - Frequently asked questions

In general, the statutory 2-year warranty applies. This means that the manufacturer is responsible for manufacturing and material faults, occurring at the time of production. In addition to the legal warranty, X GLOO offers a voluntary 6-month wear and tear guarantee on all X GLOO tents, elements and accessoires. This additional warranty means that X GLOO will cover the cost of any damage caused by wear and tear, other than fading, branding or other non-repairable damage not covered by the 2-year warranty. The warranty starts 6 months from the date of invoice.